Managed Services

Kytec provide support services for customer's networks Australia wide and offer multiple support packages to suit individual customer requirements from small branch offices to mission critical services required to be online 24x7.

Fixed Price Agreements

By providing their clients with a fixed, monthly cost covering all aspects of their network, Kytec enables their customers to budget effectively on their support and maintenance costs. Under a fixed price contract, Kytec manage and maintain customer’s networks proactively to minimise downtime and maximise efficiency. Offering 24 hour monitoring of crucial services enables customers to maintain complete confidence in the stability of their network, allowing them to maximize staff productivity and efficiency. Proactive servicing and monitoring provides unique insights into the customer’s network and allows problems to be resolved before they occur.

Prepaid Hours

By purchasing prepaid blocks of hours and engaging Kytec to provide regular onsite visits, customers are able to ensure the stability of their network through proactive maintenance whilst benefiting from the discounted hourly rates.

IT Outsourcing

For organisations requiring full time IT support staff, Kytec also offer a fully outsourced service whereby staff are provided onsite full time. This model allows organisations to budget effectively and ensures quick resolution times due to the benefit of a large team to assist in busy or peak periods.