Refreshingly helpful IT support
With an ITIL compliant service desk managing incidents, service requests, problems and changes, your business provides the peace of mind only Kytec can offer. And when you can solve problems faster for your own customers, you build long-term relationships and loyal brand advocates. Simplify your service desk transactions with seamless omnichannel engagement available 24/7 and 365 days a year.
ITIL-compliant advanced ticketing system
Experienced team based in Australia available remote and on-site
SLAs built for your business need
24/7 network monitoring and response
Make space for innovation with hassle-free IT support
Never miss a business beat with proactive system monitoring
Build your reputation as an easy-to-work-with business partner
Stay compliant and get on with running your business, not your IT
When we’re working with a new customer, their relationship with their previous partner hasn’t necessarily ended very well. We manage the transition as smoothly as possible to get the configuration details we need to start supporting them and address outstanding issues.
Service Delivery Manager
Kytec helps small to medium organisations get maximum value from Salesforce and makes implementation smooth and simple.
Salesforce is a powerful tool, but you need the right partner to customise Salesforce for your requirements, implement the solution cost effectively and make sure your staff are trained and enabled so you get maximum value from your investment.
Working closely with customers is part of the Kytec DNA – and we value long term relationships. We focus on turning technology into business benefits for our customers. We appreciate that every organisation is different, so we take the time to understand your business, your strategy and your goals, so we can implement a solution that can easily scale to where your business will be in the future. Our Business Analysts are the link between your requirements and our development team.
And we will adapt our approach based on your budget. We can offer simple, cost-effective solutions or highly customised solutions that will draw upon more Kytec resources.