fbpx

 

COVID has changed the way we work, forever.  We are never going back to the ‘old way’. 

Hybrid working, which is a combination of office and home working, provides both risks and opportunities.

Smart organisations are on the front foot and turning this disruption into a competitive advantage.

Talk with Kytec

To learn how you can take advantage of hybrid working or share your experiences. Talk to us at Kytec.

 

Managing Cyber Risk

Managing cyber security risk with hybrid working

Staff working from home means an increased attack surface and potentially a range of unknown devices connecting to your network – via home wifi. Unfortunately, flexibility for staff means increased security risk for your business. You need to look at technology solutions as well as training and enabling your staff which can represent your greatest risk.

How to Stay Creative

How to stay creative and connected when your staff are working from home

Hybrid working is leading to increased productivity, but there’s more than just ‘getting the job done’. How can you create personal connections with your team? How can you make them loyal to your business? And how can you encourage innovation?

War for Talent

How to win the war for talent when your staff are less visible and less physically connected

COVID has forced people to think about what they really value. How can you create more value for your staff through flexibility, social engagement and wellness programs? If you aren’t being proactive, you may lose your staff to organisations that are.

New Work Styles

New work styles need new management styles

Measuring and managing staff is difficult when they are less visible, particularly when their outputs are hard to measure Smart organisations are changing focus from ‘presenteeism’ to performance and setting up the home for safe, productive work and the office for collaboration and creativity.

Tech and Tools

Technology and tools to stay competitive with hybrid working

Cloud applications or SaaS (Software as a Service) support the pace of business and means the experience in the office matches the experience at home. Team collaboration across multiple locations is enhanced by Cisco Webex.

Contact Centre Disruption

How has COVID forced contact centre disruption

COVID forced agents to work from home: now they are demanding to work from home. This has led to the increasing adoption of omni-channel because bandwidth and environmental issues can impact the quality of the voice channel. Large inbound call volumes are an opportunity to innovate through intuitive, simple, self-service and automation.

Talk with Kytec

To learn how you can take advantage of hybrid working or share your experiences. Talk to us at Kytec.