All businesses understand how important customers are. After all, why else would we say the customer is always right? Knowing that your customer’s matter is entirely different from knowing how to actually give your customers the experience they crave. While having a good product and smart services is important, you always have to build customer […]
Strategic IT consulting services
Build a roadmap to success with Kytec
Our consultancy services help devise a strategy and build a roadmap to grow your business outcomes before delving straight into solutions. The Kytec approach starts with your existing IT infrastructure, we learn your current capabilities and identify potential vulnerabilities allowing us to custom design the right solution for your requirements. We work on a strategic approach that connects the dots across networks, security, data centres, collaboration and contact centres.
Cisco Contact Centre projects
Get the most from your investment in Contact Centre with custom design, deploy and maintain strategies from our expert Cisco architects and engineers.
- Workforce Optimisation
- Customer Journey mapping
- Omni Channel services
- Reporting and analysis
Network consulting projects
We’re the integrators making the parts of your IT system a seamless network.
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SD-WAN Solutions Design
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Wireless and Mobility Design
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Software Defined Access
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Network Analytics and Assurance Design
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Cloud-Managed networking design
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Network Visibility and Segmentation Design
IT security planning
Take a strategic approach to your cybersecurity for better ROI and a complete security blanket.
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Security architecture design
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Security Accelerated Transformation
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Business continuity management
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Security Implementation and Management
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Security Optimisation
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Threat Hunting Workshops
Plan your success with the IT strategy experts.
Book a strategic session with our IT consultants.
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